Shipping Policy
Processing Time
All Mystical Moonlit Paths products are handcrafted and prepared with care. Orders are typically processed and shipped within 3–7 business days. During product launches, holidays, or periods of high order volume, processing times may be extended.
Business days do not include weekends or federal holidays.
Shipping Methods
Orders are shipped through reputable carriers such as USPS, UPS, or other available shipping providers. Shipping rates are calculated at checkout or applied according to current flat-rate shipping policies.
Once an order has been shipped, delivery times are determined by the carrier and are outside of our control.
Shipping Addresses
Customers are responsible for providing an accurate shipping address at checkout. Mystical Moonlit Paths is not responsible for delays, lost packages, or additional shipping fees resulting from incorrect or incomplete addresses.
Tracking Information
Tracking information will be provided once your order has been shipped. Please allow up to 48 hours for tracking updates to appear within the carrier's system.
Lost, Delayed, or Stolen Packages
Mystical Moonlit Paths is not responsible for packages that are lost, delayed, damaged, or marked as delivered by the carrier. Once a package has been accepted by the shipping carrier, responsibility for delivery rests with the carrier.
If a package is lost or damaged during transit, customers should contact the carrier directly to initiate a claim.
Damaged Items
If your order arrives damaged, please contact us within 7 days of delivery with clear photographs of:
We will review each situation individually and work toward a reasonable resolution.
Weather Considerations
Many of our handcrafted products may be sensitive to heat, cold, or other environmental conditions during transit. Mystical Moonlit Paths is not responsible for product changes caused by extreme temperatures after shipment.
Returns and Exchanges
Due to the handmade, spiritual, and personal nature of our products, all sales are final.
We do not accept returns, exchanges, or cancellations once an order has been placed.
Disclaimer
All products are sold as spiritual, ritual, and curio items. No guarantees are made regarding specific outcomes or results. Products are intended for external and spiritual use only and are not intended to diagnose, treat, cure, or prevent any medical condition.
Contact Us
For shipping-related questions, please contact us through the contact form on our website before placing your order.